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ISO 9001 Facilitation and implementation

ZAR 5,800.00
🏅 This is an implementation course and is not formally aligned to a specific Unit Standard. ⏱️ 2 Days 📊 NQF N/A

2 Days · NQF N/A · This is an implementation course and is not formally aligned to a specific Unit Standard.

Duration2 Days
NQF LevelN/A
CertificationCertificate awarded
DeliveryIn-class, Online
AssessmentPractical and written
AccreditationThis is an implementation course and is not formally aligned to a specific Unit Standard.

📋 Prerequisites

Access to the ISO 9001:2015 Standard (purchased separately). Completion of ISO 9001 Awareness training or equivalent basic understanding of quality management principles.

📘 What You'll Learn

  • • Interpret the requirements of ISO 9001:2015 clauses (4–10) in the context of their organisation.\n• Develop a project plan for implementing a Quality Management System (QMS).\n• Apply the process approach to map, document, and manage key business processes.\n• Implement risk?based thinking, operational controls, and performance monitoring.\n• Prepare for internal audits, management review, and drive continual improvement.

👥 Who Should Attend

  • Quality Managers\nQuality Practitioners\nOperations Managers\nProcess Managers\nCompliance Officers\nManagement Representatives\nManagement staff involved in quality strategy

💰 Pricing

Standard Price
ZAR 5,800.00
Excludes VAT
In-House / On-Site
Custom Quote
Tailored to your organisation

📦 Included Materials

  • 1 x Learner Guide (handout). Note: The ISO 9001:2015 Standard is not included and must be purchased separately from the standards body (SABS).

📅 Upcoming Public Classes

No public classes currently scheduled for this course.

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📋 Course Outline

Module 1: Context of the Organisation\n- Understanding internal and external issues.\n- Identifying interested parties and their requirements.\n- Defining the scope of the QMS.\n\nModule 2: Leadership & Policy\n- Management commitment and leadership roles.\n- Drafting an effective quality policy.\n- Assigning quality responsibilities and authorities.\n\nModule 3: Planning\n- Risk?based thinking – identifying risks and opportunities.\n- Determining quality objectives and action plans.\n- Planning for changes to the QMS.\n\nModule 4: Support & Operation\n- Resources, competence, training, and awareness.\n- Internal and external communication.\n- Documented information (control of documents and records).\n- Operational planning and control (design, production, service delivery).\n- Control of externally provided processes, products, and services.\n\nModule 5: Performance Evaluation & Improvement\n- Monitoring, measurement, analysis, and evaluation.\n- Internal audits and management review.\n- Control of nonconforming outputs.\n- Corrective actions and continual improvement – the PDCA cycle in action.